Client Love.
“In the three years since we met MondoCRM… we have been able to manage our entire business more efficiently and effectively, thus taking our company to the next level.”
-David Hancock
Suburban Sealing Service
FOR THOSE WHO NERD-OUT ON CASE STUDIES LIKE WE DO.
Stickier customers mean more profit. It’s that simple. Improving process efficiencies let companies deliver better experiences. MondoCRM help businesses wrangle information and apply it toward better outcomes and relationships. Instead of operating separate sales, service, support and accounting platforms common to many small businesses, MondoCRM designs integrated enterprise platforms built around the customer to ensure that your team consistently delivers great experiences and bottom-line performance.
Downloadable Case Studies
How we were able to help a company transition from dysfunction to deep insight and better processes in just one week, all while reducing costs.
We were able to help a mortgage company scale and work 5,000 miles from home.
We helped a client convert their existing CRM data to a new system in one day.
We were able to bring data visualization to a commercial and industrial coatings company for better and more timely decisioning.
We were able to help a solopreneur keep all her gigs straight and data simple for better productivity.
What our clients say.
It is my great pleasure to recommend Mark Mondo, my Act! (database and sales software program) expert. Mark and I have been working together for the last several years. His help in keeping Act! Updated for me has proved to be of immense value to me, and my business. Act! is the database and sales follow up program I have used since I entered the insurance business (I sell Life, Disability, Health and Long Term Care) several decades ago. Keeping up with all the changes to this software program has been the mission that Mark and I have worked on together. Mark has been able to customize this program for my specific needs, and this has allowed to remain a successful insurance agent for all these years. In addition, Mark has worked with me on this program for other purposes, including organizing my high school class reunion, keeping case notes from all my vendors, and cross referencing various data fields as an important networking tool. If you are a business person who is looking for a most competent, diligent and caring expert on Act!, then Mark Mondo is your man.Ira M. Frost, CLU
I have been working closely with Mark Mondo over the past 5 years in redeveloping our Act! database to meet the specific needs of Hall & Associates, Ltd. Mark listens to our needs, is responsive and is proactive in finding solutions to potential problems. He consistently has our best interest in mind. I would recommend him to anyone who is considering Act! as their database management system.Deborah Hall – Chicago, IL
Mark Mondo and I have worked together for several years. His company has produced the training videos utilized by our customers. Once we implemented Mark's product our customer satisfaction ratings increased dramatically. Mondo Media offers a professional produced product at a fair price. We highly recommend the services of Mondo CRM. Cindy Douglas
It is rare to find someone who has extensive technical knowledge, and a clear understanding of of sales and marketing. Mark is one of those people. He is amazing at solving complex software issues and is great at recommending solutions based on his customers specific needs. I would highly recommend him!Stacia Shinaberry
Mark at MondoCRM is one of my key business consultants. Mark has taken my Act! contact management system, which I have had for over 10 years, and converted it from a simple customer database to a marketing and operations super-charged productivity tool. Mark's takes the time to listen and understand my objectives and goals. He has streamlined processes and introduced new marketing tools. Based on the revenue I now derive from Act!, my return on investment for re-tooling ACT! has to be at least 50 fold. If you have Act! and need to take your business to the next level, call Mark. You won't be disappointed.David Zuckerman
Mark is the most responsive consultant I have ever encountered. When he does not know something he actually tells me and proceeds to help me investigate the issue until it has reached a conclusion that I, as his client is satisfied with. I find him to be a breath of fresh air in the current environment of "This is the newest thing and you should buy from me even though the last thing you purchased from me does not workRodney Pete Watson
I've had the pleasure of working with Mark Mondo on CRM systems for over ten years. He is highly responsive, dedicated, creative and knowledgeable. Over the years, I've presented Mark with many challenging situations to address inside of my chosen CRM (ACT!) and he has always found an efficient and cost effective solution to each need. i would recommend Mark as a consultant without hesitation.Michael Collins
Mark Mondo (MondoCRM) has been an invaluable resource for our company and particularly our Act! team. We found our team in need of an Act! consultant when our previous consultant passed away. Mark not only stepped-in to offer support of the version we were running at the time, but has since helped us with migration to a newer platform as well implementation of a necessary hot fix. Mark also helps us look 'outside the box' when it comes to options for supporting remote users. I would highly recommend Mark for consultation regarding CRM and related applications.Tim Kueppers
When the company I represent, Advanced Process Systems decided to go with Act! Premium Cloud for our CRM, I sought out a local Act! Consultant to help us with all aspects of the transition from MS Dynamic to Act! I made the assumption that he had the necessary expertise but within a short period of time, I realized he did not. A few years ago I worked for another firm that used Act! and an Engineer buddy of mine from that company often spoke highly of Mark Mondo of MondoCRM. I reached out to Mark and immediately realized why this other company valued him so highly. Not only is he well versed in all things Act! he is also very knowledgeable about other software applications and their compatibility. MondoCRM is our Certified Act! Consultant and we work with Mark remotely to accomplish getting new employees set up, as well as training. At first I thought it important to have a local consultant but with technology today, there is no need. MondoCRM has the tools and the knowhow to deliver awesome individual (and team) training sessions and it doesn’t matter that I’m in Kansas and he’s in Illinois! Additionally, MondoCRM makes freely available to its customers, a wealth of additional training tools and videos.Terry Lynn Hale