If you want to manage multiple contacts at one company, Act! uses a company record feature.
For Act! v16+, you can automate company record creation by going to Tools -> Preferences -> Admin -> Company Preferences and change the threshold from 0 -> 2+. Legacy owners of Act! can look at this app to automatically convert contacts to companies.
The embedded guide shows you how to manage company records and helps manage existing contacts from Act! version 2010+
Our method uses the “linked contacts” method to connect contacts to companies, so you when you find additional contacts at the same company, select Contact -> Duplicate Contact and everything stays together as expected.
http://www.mondocrm.com/wp-content/uploads/2016/08/Company-Record-Creation.pdf
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