Act! Doesn't Start After Applying Windows 10 Update
We have taken a few calls on this recently and read this on the boards. Apparently, Windows 10 slows down the SQL service starting up quickly as we want. This means you could get an error like the "Act! Database not found" or the database won't open.
For sync users and single users of Act!, you need to update the SQL service so it's a delayed start. Here are the steps:
- Press Windows "Start" (or CTRL-Escape)
- Type in "Services.msc"
- Find the service called "SQL Server (ACT7)"
- Right click and select "Properties"
- Change it from "Automatic" to "Automatic (Delayed)"
Keyboard Shortcuts with Act! and Windows and Web Browsers
Sometimes, keyboard shortcuts in Act!, Windows or web browsers are faster than using the mouse.
Or, you can press ALT-L ; then, L. Here is a complete list, and it doesn't matter which version you use. The keyboard shortcuts have been consistent since 1987.
For everyday work, I use these Windows shortcuts because it's faster than looking around others' desktops to find their icons.
- Windows + R - Brings up the Windows Run command. In Windows 7+, you can even use this file search tool
- Windows + E - Brings up Windows Explorer
- Windows + D - Brings up Windows Desktop
- CTRL-ESC - Brings up the Windows Start Menu
- Fastest way to start a browser and website is to press Windows + R then type in the website address and press Enter. This brings up your default browser along the with the website
Here is a complete list for Windows, Internet Explorer, Firefox and Chrome.
If you are trying to make any data entry process faster in Act!, send the request to me. Chances are I may have a solution for you.
How to Use the Campaign Results in Act! E-Marketing to Get New Leads
Swiftpage bought Act! in 2013 and integrated a new e-mail marketing tool called Act! E-Marketing (AEM). Unlike other CRM systems, Act! offers a unique integration between campaigns and leads generated from it.
As shown in this video, I sent an offer to upgrade Act!. The results are shown within Act!. Just click a name, and it goes right to the lead with history ready to go for the rep.
Act! Dialog Boxes Are Wrong Size
Sometimes, the Act! dialog boxes don’t appear correct, and the boxes are out of scale relative to the screen. This is because you need to change the text scaling to 100% DPI from 125%+. Yes, it makes other icons relatively small, but it’s a flaw in legacy code from Act! for Windows that hasn’t been migrated yet.
Follow the video below, and you will need to log out and log back into Windows.
Attaching Dropbox and Google Docs to Act! Contacts
Since Ac! v17, offers the ability to attach links to websites in the documents tab. As online file sharing tools grow like Google Docs, Dropbox, Box and Sharepoint, you can attach these links to Act! contact records. This video shows you how.